Flash Content

This site requires Flash and JavaScript for some of its content.

What is Mobile Money and E-Alerts?

Mobile Money and E-Alerts is our mobile service that brings banking to your phone. Mobile Money and E-Alerts allows you to monitor your account from your phone at any time.

What can I do with Mobile Money and E-Alerts?

Mobile Money and E-Alerts allows you to:

  • View account balances
  • View transaction history
  • Transfer funds
  • Pay bills
  • Receive text alerts

My phone doesn't have Internet access. Can I still use Mobile Money and E-Alerts?

Yes. All you need is a phone with text messaging. You can receive account alerts and send a text to view account balance or history.

How do I enroll in Mobile Money and E-Alerts?

Log on to Online Banking. Select Mobile Money and E-Alerts and then SIGN UP. Make sure you have your phone handy.

Are there guidelines for creating account "nicknames"?

During enrollment, you are given the option of providing "nicknames" for your accounts. Choosing an appropriate nickname is especially important if you use the SMS text service for Mobile Money and E-Alerts, because your HIST inquiries use the nickname. It's also included in the account history message returned by the financial institution.

For this reason, the nickname should be as short as possible. There is a maximum of ten characters, and fewer than five is recommended if you plan to use the SMS text service.

An SMS text message can contain only 160 characters total. Using as few as possible in your account nickname helps ensure that your account information will fit into a single message.

How do I access Mobile Money and E-Alerts?

Once you enroll for Mobile Money and E-Alerts, you'll receive a text message with instructions on how to get started.

What phones are supported for Mobile Money and E-Alerts?

Any phone with text messaging capabilities can take advantage of Mobile Money and E-Alerts.

Is Mobile Money and E-Alerts secure?

Yes. A personal password and phone activation code keeps your information safe.

Can I use Mobile Money and E-Alerts on more than one phone?

Yes. You can add phones, change services or cancel at any time from the Mobile Money and E-Alerts setup screen.


Need Assistance?

If you have additional questions, contact Bar Harbor Bank & Trust for assistance.