Tips to protect yourself from fraud
Cybercriminals are constantly finding new ways to access your account information. Here are a few examples of the latest scams and ways you can prevent them.
1. Scammers posing as employees of the credit union will call from a "spoofed" phone number matching that of the credit union. Remember this:
- If Power CU calls you, we will NOT ask for personal information. Do not share login info, passwords, account information, or anything else only known to you.
- It is only when you call Power CU, we MAY ask for personal information to verify your identity.
- Please call us immediately at (719) 564-0710 if you feel you have shared your personal information with anyone that called you posing as a Power CU Employee.
2. Scammers posing as Power CU’s fraud department will send a text message asking you to click on a link to confirm or deny fraud. Remember this:
- Power CU will never send you a text message asking you to click on a link.
- Text messages are sent from Power CU’s fraud department, and you will be asked to respond with a Yes or No by texting back.
3. Scammers posing as computer technicians in order to gain personal information. This usually begins when you clicked a link that loaded malicious software on your computer, at which time a link or phone number appears for an offer to fix the problem.
- Always use the latest virus/malware protection on your computers.
- Do not share your computer with a "technician" that you did not find on your own.
