What is Small Business Bill Pay?
Small Business Bill Pay lets you quickly and conveniently pay almost anyone online that you pay today by check.
- Pay any person or company in the United States, from your leasing company to your office suppliers.
- Schedule repeating payments, such as lease payments.
- Schedule single payments up to one year in advance. The only payments you cannot make through your bill payment service are court-ordered payments and state and federal tax payments.
How does Small Business Bill Pay work?
1. Set up your payees.
When you first begin using the service, set up your payee list by adding the payees to whom you want to make payments. Some payees can also send electronic bills (e-bills). You only need to add each payee once.
2. Schedule your payments.
When you make a payment, you specify the date that you want the payee to receive the payment. The earliest available payment date is four business days from today. After a payment is scheduled, it appears as Scheduled in Payment Activity.
After the payment is processed, the status changes to Processed. The payee receives your payment on the payment date you specified.
Small Business Bill Pay determines whether a payment is sent electronically or by check, based on whether the payee accepts electronic payments and other guidelines.
Based on user security access levels, a Level 3 User can initiate a payment, which must then be approved by a user of higher security access before the payment can be scheduled and issued.
Note that there can be a delay between when the payee receives the payment and when the payee credits the payment to your account.
How do I enroll or make changes to my Small Business Bill Pay?
To enroll, make changes to or cancel Small Business Bill Pay, please contact Corporate Services Department at 510-723-5831 or 866-222-7215 during business hours.
If you prefer, you may also contact us at corporate.services@fremontbank.com.
For your protection please use this email for general inquiries only. Email communications are not secure and should not be used to communicate confidential customer information. To contact us about issues you may have with current accounts and services, call us at 1-800-359-BANK (2265) or, if your existing agreements require that you contact us via a different means (such as at a specified telephone number or address), please contact us in the manner specified.
How secure is the information I give to you?
Small Business Bill Pay uses several layered security methods.
- User ID and Password: Your own user ID and password which is unique to you. This information is encrypted during transmission.
- Secure Sockets Layer : to ensure secure transactions between web servers and browsers.
- Encryption: 40-bit or 128-bit encryption (whichever your browser supports) to make your information unreadable as it passes over the Internet.
- Automatic Sign Out: Small Business Bill Pay automatically signs you out of a session if you are inactive for a predefined number of minutes (usually 10 minutes). It is best if you sign out immediately after you are finished.
How am I billed for Small Business Bill Pay?
Please contact us for help with this.
What if I have a question about one of the features?
Small Business Bill Pay can assist you in using its features as follows:
- This product contains help that is available on each page. Click Help Me With This Page to open Help for a specific topic. Also, you can click the Help button to open the Help Me Topics page.
- If you have general questions, read through the list of frequently asked questions (FAQs).
What if I made a mistake when I entered my payment account information?
If you made a mistake when typing an account number, routing transit number, or account type, you should add the payment account again using the correct information. Then delete the account with the incorrect information.
