Am I required to endorse the check?
Yes. You are required to sign/endorse the check you are depositing by writing "For Mobile Deposit Only at Solvay Bank" below your signature. Failure to do so may result in a rejected deposit and or a delay in processing.
What is Solvay Bank Mobile Banking?
Solvay Bank Mobile Banking is an internet based service that delivers the convenience of online banking to your mobile device. Solvay Bank Mobile Banking allows you to perform banking related transactions from your phone 24/7.
What services are available with Solvay Bank Mobile Banking?
Solvay Bank Mobile Banking allows the following types of services:
- View account balances
- View transaction history
- View pending transactions
- Transfer funds
- Make loan payments or advances
- Receive "eAlerts" on banking transactions
What type of accounts can I access with Solvay Bank Mobile Banking?
Solvay Bank Mobile Banking will provide access to the same accounts that are viewable through Personal Online Banking including your checking, savings, CD's and loans.
Is there a cost to use Solvay Bank Mobile Banking?
No. Solvay Bank Mobile Banking is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.
How do I enroll in Solvay Bank Mobile Banking?
Solvay Bank Mobile Banking enrollment is completed through Personal Online Banking. Choose "Profile" then "Mobile" then "Enrollment".
How do I access Solvay Bank Mobile Banking?
After enrollment a text message is delivered to the registered device with a link to Solvay Bank Mobile Banking. If the text message has been deleted, simply access the logon page provided by the bank. From the logon page a new "One Time Password" can be requested to deliver a new text message to the device to login.
What do I use for my Access ID?
The Access ID used for Solvay Bank Mobile Banking is the same as the Access ID used for Personal Online Banking.
What phones are supported for Solvay Bank Mobile Banking?
Phones must have internet access and a browser that supports XHTML pages. Please contact your carrier for specific questions relating to your phones individual settings.
Does Solvay Bank Mobile Banking require any software to be loaded to the phone?
No. Solvay Bank Mobile Banking is a browser based application that does not require any software to be loaded to the individual device.
Is Solvay Bank Mobile Banking secure?
Yes. All messages exchanged between the cell phone and server are encrypted with 128 bit encryption. The message is then transferred over the phone carriers' network.
Need Assistance?
If you have additional questions, contact Solvay Bank for assistance.