What is Sterling Bank Mobility?

Sterling Bank Mobility is an internet based service that delivers the convenience of online banking to your mobile device. Sterling Bank Mobility allows you to perform banking related transactions from your phone 24/7.

What services are available with Sterling Bank Mobility?

Sterling Bank Mobility allows the following types of services:

What type of accounts can I access with Sterling Bank Mobility?

Sterling Bank Mobility will provide access to the same accounts that are viewable through Online Banking including your checking, savings, CD's and loans.

Is there a cost to use Sterling Bank Mobility?

No. Sterling Bank Mobility is a free service. Please contact your cell phone carrier for any standard charges that may apply to text messaging or web usage.

How do I download the app?

If you're already banking online with us, simply visit your phone’s App Store and search for us by name. Once downloaded, you can login using the same UserID and password you normally use.

What do I use for my Access ID?

The credentials you use to log into Sterling Bank Mobility, including your Access ID,  are the same credentials used for Online Banking.

What devices are supported for Sterling Bank Mobility?

Sterling Bank Mobility is supported on smartphones and tablets for both iOS and Android operating systems and requires internet access.

Is Sterling Bank Mobility secure?

Yes. All messages exchanged between the cell phone and server are encrypted with 256-bit encryption. The message is then transferred over the phone carrier's network.

 

Need Assistance?

 

If you have additional questions, contact Sterling Bank for assistance.