What is Courtesy Pay?
Courtesy Pay is a service that allows ALEC to pay an item presented against your checking account even if it causes the account to become overdrawn. Courtesy Pay may provide certain accountholders in good standing with the ability to overdraw their checking account. The Courtesy Pay dollar amount limit includes any overdraft fees assessed. Whether we pay or return an item, your account may be assessed a fee, either as a Courtesy Pay fee or a Non-Sufficient Funds fee, but you will not be charged both fees by us.
Basic Courtesy Pay:
- Comes standard with eligible accounts
- Does not require an opt in or a consent
- Includes Checks
- Includes Automatic Withdrawals (ACH and Bill Pay)
- Includes Recurring Debit Transactions
Rewards Checking Enhanced Courtesy Pay:
- Comes standard with eligible Rewards Checking accounts
- Limits up to $1,000
- Does not require an opt in or a consent
- Includes Checks
- Includes Automatic Withdrawals (ACH and Bill Pay)
- Includes Recurring Debit Transactions
Optional ATM and Debit Card Transaction Courtesy Pay:
- Provides extra protection and convenience
- Requires Basic Courtesy Pay or Rewards Checking Enhanced Courtesy Pay
- Includes Everyday Debit Transactions
- Includes ATM Transactions
- Requires member consent
- There is no cost to opt in or consent for this optional services, only a fee when the service is used.
We pay courtesy pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction.
Why must I confirm consent to ATM and Debit Card Transaction Courtesy Pay?
Due to federal regulations you must provide us your consent to allow the payment of everyday debit card (these are debit card transactions you initiate when purchasing from a merchant) and ATM transactions in cases where such payment will result in your account being overdrawn.
- If you do not give us your consent, the credit union will deny your transaction when you use your debit card for payment and/or ATM transactions if you do not have sufficient funds to cover the transaction.
We pay courtesy pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction.
Can I opt-out of Courtesy Pay?
Yes. You can choose to opt-out of Basic and Enhanced Courtesy Pay at any time. If you opt-out of either Courtesy Pay programs, the credit union will refuse to pay any transactions where you don't have sufficient funds to cover that transaction. If your transaction is refused, you may still be subject to NSF (non-sufficient funds) fees from the credit union and/or returned check fees from merchants.
How much is the Courtesy Pay fee?
Our current charge per item is $26. The amount of this fee may change, but you will receive prior notice of any changes. In this case, payment is made on your transaction and a Courtesy Pay fee is applied.
How much is the NSF (non-sufficient funds) fee?
Our current charge per item is $26. The amount of this fee may change, but you will receive prior notice of any changes. In this case, payment is refused on your check or recurring item transaction, and a NSF fee is applied. You may also incur returned check charges from merchants.
How do I qualify for Basic Courtesy Pay?
To ensure that you qualify for this service, you need to have:
a. An eligible checking account
b. No delinquent loans with the credit union (past due over 10 days)
c. Not caused the credit union a loss
d. Not previously opted out of our Courtesy Pay service
How do I qualify for Rewards Checking Enhanced Courtesy?
To ensure that you qualify for this service, you need to have:
a. An eligible Rewards checking account
b. If the Rewards Checking Account was an upgrade from a Free Checking, the account must be in good standing within the last 90 days.
c. No delinquent loans with the credit union (past due over 10 days)
d. Not caused the credit union a loss
e. Not previously opted out of our Courtesy Pay Service
How do I qualify for ATM/Debit Card Transaction Courtesy Pay?
To ensure that you qualify for this service, you need to:
a. Be eligible for Basic Courtesy Pay or Rewards Checking Enhanced Courtesy Pay
b. Have confirmed consent for ATM/Debit Card Transaction Overdraft Services
d. Not previously opted out of Basic Courtesy Pay or Rewards Checking Enhanced Courtesy Pay
Why would you not cover my transaction if I qualify for Courtesy Pay?
Whether your overdrafts will be paid is discretionary and we reserve the right not to pay. For example, we typically do not pay overdrafts if your account is not in good standing, or you are not making regular deposits, you have not paid back previous overdrafts on a timely basis or you have too many overdrafts. The overdrawn amount must also be repaid within 30 days of the transaction.
What if I want ALEC to authorize and pay overdrafts on my everyday debit card and ATM transactions with Everyday Debit Courtesy Pay?
It's easy! If you want us to authorize and pay overdrafts on everyday debit and ATM transactions, click here.
You have the right to revoke your consent by opting out at any time, online, in person, by phone or by writing us.
You may opt-out of Ever Day Debit Courtesy Pay Services at anytime by phone or in writing. If you choose to do so you may be subject to insufficient funds fees assessed by the credit union and/or merchants. ALEC reserves the right to revoke all Courtesy Pay privileges at anytime without prior notifications and to deny the payment of any transaction.